Privacy Policy

At Century Tiles, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

Information We Collect:

• Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
• Payment Information: We collect payment information, such as credit card details or other payment account information, to process your transactions securely.
• Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, device information, and pages visited, to improve our website's functionality and user experience.
• Communication: We may collect information from your communications with us, such as emails, chats, or customer service inquiries.

How We Use Your Information:

• Order Processing: We use your personal and payment information to process your orders, fulfill your purchases, and provide customer support.
• Communication: We may use your contact information to communicate with you about your orders, updates, promotions, and other relevant information.
• Website Improvement: We analyze website usage data to improve our website's functionality, performance, and user experience.
• Marketing: With your consent, we may use your information to send you promotional offers, newsletters, and marketing communications.

Information Sharing and Disclosure:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business operations, or providing services to you.
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.

Data Security:

• We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• We use secure socket layer (SSL) encryption technology to safeguard sensitive information transmitted during online transactions.

Your Choices:

• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
• Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us.

Children's Privacy:

• Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

Updates to Privacy Policy:

• We may update or modify this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or contacting you directly.

By using our website or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy or practices, please contact us at info@centurytiles.co.uk.

Effective Date: 30/05/2024

Thank you for trusting Century Tiles with your personal information.